Sales Administrator

About the role

Your Contribution As our Sales Administrator, you will serve as the primary product expert and sales representative for phone support of MAHLE Motorsport PowerPak product and Custom sales. You will support all customer related sales and logistic issues, as well as providing manufacture representative and warehouse distributor collaboration. Provide technical and sales support to customers via phone and during periodic customer visits.

Responsibilities

• Enter, process, and track sales orders, production requests, returns, and credits using SAP.
• Perform data entry related to pricing, purchase orders (POs), order status, and customer records.
• Conduct stock checks, order tracking, and logistics follow ups to ensure accurate and timely deliveries.
• Maintain a high level of technical accuracy and customer satisfaction while supporting random and high volume customer requests.

Qualifications

• Experience in sales support, technical sales, customer service, or a similar commercial/technical role.
• Strong customer focus, with the ability to professionally support customer needs via phone and direct communication.
• Basic automotive or mechanical knowledge.
• Proficiency in Microsoft Office, specifically Word and Excel, for data entry, reporting, and sales administration tasks.
• Able to manage order processing and follow-up, including stock checks, order tracking, and basic sales documentation.