Sales Administrator

About the role

Support an Account Manager by coordinating multiple fragrance development projects from initiation through completion.

Responsibilities

• Enter and maintain projects in Givaudan's project management systems, ensuring information remains accurate and up to date.
• Cookordination project timelines, customer requests, and shipment of fragrance samples.
• Manage pricing, stability, regulatory documentation, and safety document requests for customers.
• Cookordinate internally on new business wins, working closely with Pricing, Regulatory, Stability, Vendor Management, and other business functions.
• Source market products and gather business, technical, and creative information to support customer projects.
• Respond promptly to internal and external customer inquiries while providing professional, solutions-oriented service.
• Maintain ongoing communication with customers and internal stakeholders regarding project status, timelines, and priorities.
• Cookordinate activities across Evaluation, Marketing, Perfumery, Labs, Customer Service, Planning, Production, Purchasing, Operations, Distribution, QC, and other departments as needed.
• Ensure project documentation, records, and customer information remain organized and current.
• Support continuous improvement initiatives that enhance customer experience and operational efficiency.

Requirements

• Bachelor’s degree preferred.
• Associate degree or equivalent administrative experience will also be considered.
• Minimum two (2) years of experience in an administrative, customer service, sales support, or project coordination role.

Qualifications

• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
• Excellent customer service and relationship management skills.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
• Experience working with ERP, CRM, or project management systems preferred.
• Strong attention to detail and ability to meet deadlines in a fast-paced environment.
• Self-starter with excellent problem-solving skills and the ability to work independently.
• Collaborative team player with a proactive, customer-focused mindset.

Skills

• Project Coordination
• Customer Service
• Communication
• Microsoft Office
• ERP/CRM/Project Management Systems
• Attention to Detail
• Problem Solving
• Teamwork
• Customer Focus

Benefits

Comprehensive benefits package including medical, dental, and vision coverage
Competitive 401(k) plan with strong company match

Pay

$60,000 – $65,000 annually

Schedule

Full-time on-site position