Sales Administrator
Givaudan · New York, United States · 1 mo ago
On-siteBusiness Development$60k–$65k/yrFull-time
About the role
Support an Account Manager by coordinating multiple fragrance development projects from initiation through completion.
Responsibilities
- Enter and maintain projects in Givaudan's project management systems, ensuring information remains accurate and up to date.
- Cookordination project timelines, customer requests, and shipment of fragrance samples.
- Manage pricing, stability, regulatory documentation, and safety document requests for customers.
- Cookordinate internally on new business wins, working closely with Pricing, Regulatory, Stability, Vendor Management, and other business functions.
- Source market products and gather business, technical, and creative information to support customer projects.
- Respond promptly to internal and external customer inquiries while providing professional, solutions-oriented service.
- Maintain ongoing communication with customers and internal stakeholders regarding project status, timelines, and priorities.
- Cookordinate activities across Evaluation, Marketing, Perfumery, Labs, Customer Service, Planning, Production, Purchasing, Operations, Distribution, QC, and other departments as needed.
- Ensure project documentation, records, and customer information remain organized and current.
- Support continuous improvement initiatives that enhance customer experience and operational efficiency.
Requirements
- Bachelor’s degree preferred.
- Associate degree or equivalent administrative experience will also be considered.
- Minimum two (2) years of experience in an administrative, customer service, sales support, or project coordination role.
Qualifications
- Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
- Excellent customer service and relationship management skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Experience working with ERP, CRM, or project management systems preferred.
- Strong attention to detail and ability to meet deadlines in a fast-paced environment.
- Self-starter with excellent problem-solving skills and the ability to work independently.
- Collaborative team player with a proactive, customer-focused mindset.
Skills
- Project Coordination
- Customer Service
- Communication
- Microsoft Office
- ERP/CRM/Project Management Systems
- Attention to Detail
- Problem Solving
- Teamwork
- Customer Focus
Benefits
Comprehensive benefits package including medical, dental, and vision coverage
Competitive 401(k) plan with strong company match
Pay
$60,000 – $65,000 annually
Schedule
Full-time on-site position