Sales Administrator

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

We offer competitive benefits starting on day one, designed to support your life both in and out of work.42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

About the Role

The Sales Administrator directly supports the sales and business development functions in an administrative capacity. This position is responsible for monitoring order status and to ensure the order arrives to the vendor and the customer on time and without error.

This position works with the art team and customer to ensure artwork meets specifications and customer satisfaction. This position requires regular interaction with customers via phone, chat and email.

Responsibilities

• Aid sales team with processing sample requests, quotes, and form requests & seek alternative products for order requests as appropriate.
• Verify customer artwork meets product imprint specs/requirements and sends artwork to graphic art team for proof creation and processing.
• Verify proof with customer, sends back to graphic art team as needed.
• Collaborate with suppliers to assure orders are accurate/on-time delivery.
• Respond to incoming site chat requests, e-mail requests, and queued calls and follow up with clients for proof of delivery, accuracy, and customer satisfaction.

Requirements

• Basic computer skills.

Qualifications

• Education and Experience: Basic computer skills.
• Preferred Qualifications: Education: High School/GED Experience: Sales and customer service experience. Call center experience.
• Additional Basic Qualifications: Must be 18 years of age or older.

Skills

• Builds rapport with clients, team members and leadership.
• Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
• Takes a consultative approach and puts customer’s needs first.
• Takes accountability for their actions, progress and results.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Pay

The compensation range for this position is $24.75 - $25.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Schedule

N/A