Sales Administrator

About the role

The Sales Administrator supports the sales team by handling administrative tasks such as preparing and distributing sales proposals, assisting with contract preparation, and managing customer inquiries. This role also involves customer and account management, order coordination, and reporting. The ideal candidate should have strong organizational and communication skills, and be comfortable working in a fast-paced environment.

Responsibilities

• Provide administrative support to the sales team and leadership.
• Prepare, review, and distribute sales proposals, bids, and customer quotations.
• Aid in the preparation of builder contracts, pricing agreements, and customer documentation.
• Coordinate communication with manufacturer partners for quoting purposes.
• Maintain accurate customer records within CRM and ERP systems.
• Serve as a point of contact for customers regarding order status and general inquiries.
• Assist in resolving customer issues by coordinating with internal departments.
• Enter and track sales orders accurately and efficiently.
• Monitor orders from quote through installation and completion, keeping sales team and customers informed.
• Manage builder community information, permit reports, and project updates.
• Generate weekly and monthly sales reports.
• Support special projects and initiatives as assigned.
• Maintain organized electronic and physical files.
• Create presentations, spreadsheets, and sales materials.
• Ensure compliance with company policies and procedures.
• Manage samples, levels, and requests with manufacturers.

Qualifications

• Associate or bachelor’s degree preferred.
• 2+ years of administrative, sales support, customer service, or coordinator experience.
• Experience in construction, building products, garage doors, windows, roofing, or related industries is preferred.
• Strong organizational and time-management skills.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and customer service abilities.
• Professional demeanor and positive attitude.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience with CRM software and ERP systems preferred.
• Ability to create reports, analyze data, and maintain databases.