Sales Administrator

This role manages internal sales and commercial activities for the Sales department, providing comprehensive support to Sales Representatives and acting as a key liaison between Sales and internal teams such as Finance, Production Control, and Quality.

Responsibilities

• Track and report weekly, monthly, and annual sales activities to provide accurate visibility into sales performance.
• Maintain all customer purchase orders and update price tracking documents to ensure current and accurate commercial records.
• Create and maintain monthly closing statements to support financial and sales reporting requirements.
• Perform weekly tracking and verification of customer volumes against purchase orders to identify discrepancies and ensure alignment.
• Prepare prototype quotes, maintain records of prototype sample delivery, and track related payments to support new business activities.
• Monitor and communicate customers’ volume release information within the organization to keep internal stakeholders informed.
• Manage accounts receivable payment reconciliation and support collection of past due amounts, including internal investigation and reconciliation or dispute of customer debits and chargebacks.
• Track, maintain, and actively pursue closure of outstanding tooling payments from customers.
• Create customer invoices, ensure timely payments, and work to resolve any payment disputes in a professional and efficient manner.
• Manage commercial record changes, including part prices, volumes, and part number tracking, as well as price changes due to engineering changes or other commercial activities.
• Act as the Sales Department liaison to all internal customers, ensuring clear communication and effective collaboration across departments.
• Monitor customers’ supplier portals and effectively communicate requirements within the organization to ensure compliance and timely response.
• Support the Sales department with annual sales and booking plans and assist with sales-related activities as required.
• Perform special projects as needed to support the Sales department and broader business objectives.

Requirements

• 3+ years of sales administration experience within the automotive industry.
• Hands-on experience in sales support, sales administration, and inside sales activities.
• Proficiency in managing purchase orders, order entry, and order processing.
• Strong customer service orientation with experience in customer service and account management.
• Accurate data entry skills and experience with administrative support functions.
• Strong computer skills, including proficiency with Microsoft Office.
• Advanced skills in MS Word and MS Excel for reporting, documentation, and data analysis.
• Experience working with accounts receivable processes and payment reconciliation.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks, programs, and customers simultaneously.
• Detail-oriented approach with strong organizational skills.
• Self-motivated and able to work independently while supporting a team environment.

Skills

• Experience with Stellantis (FCA) and/or Volkswagen is preferred, and experience with other automotive OEMs will be considered.
• Background in automotive industry sales administration is beneficial.
• Comfort working with customer supplier portals and internal cross-functional teams.
• Customer-focused mindset, consistently prioritizing customer needs and satisfaction.
• Ability to adapt in a fast-growing, expanding organization with evolving processes and systems.

Schedule

• Full-time, on-site position based in Michigan.
• Monday through Friday with a schedule of either 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.
• Initially located in Pontiac, MI for approximately the first three to four months, after which operations will move to a larger facility in the New Baltimore area.

Pay

The pay range for this position is $30.00 - $36.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital insurance.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).