Sales Administrator

Responsibilities

• Generate accurate and timely quotes for customers based on their requirements and available products.
• Process, review, and edit customer orders to ensure completeness, accuracy, and alignment with company policies.
• Manage customer relationships by clearly communicating lead times, setting expectations, and addressing perceptions and concerns.
• Cook up with internal departments to resolve issues, answer questions, and ensure customers receive appropriate service.
• Educate assigned accounts and business partners on available products, features, and solutions.
• Build and maintain strong working relationships with assigned accounts and business partners to support long-term partnerships.
• Proactively identify new opportunities within existing customer accounts and other segments of those accounts.
• Prepare, create, and maintain reports using Microsoft Excel to support sales activities and decision-making.
• Perform data entry and administrative support tasks to keep customer records, orders, and documentation accurate and up to date.
• Collaborate effectively with the outside sales team and other colleagues to support shared goals and deliver consistent customer service.

Essential Skills

• Associates degree and 1+ years of sales support or administrative experience, or a high school diploma and 2+ years of relevant experience.
• Proficiency with Microsoft Office Suite, including strong skills in Microsoft Excel.
• Accurate and efficient data entry skills with strong attention to detail.
• Experience in sales support, sales administration, or administrative support roles.
• Ability to manage multiple tasks such as quoting, order processing, and customer communication in a fast-paced environment.
• Strong verbal communication skills and professional telephone manner.
• Clear and effective written communication skills for emails, documentation, and reporting.
• Ability to work effectively both independently and as part of a team.

Additional Skills & Qualifications

• Knowledge of SAP or similar enterprise resource planning (ERP) systems is a plus.
• Strong proficiency in Microsoft Excel, including the ability to create and maintain reports, is preferred.
• Telecommunication industry experience is highly desirable.
• Previous experience working with internal cross-functional teams such as operations, production, or customer service.
• Demonstrated ability to build and maintain strong relationships with customers and business partners.
• Proactive mindset with the ability to identify new sales opportunities within existing accounts.

Work Environment

This is a fully onsite position, working Monday through Friday from 8:00 a.m. to 5:00 p.m. The role primarily involves computer-based work in an office setting within a manufacturing facility that performs light-duty assembly. Approximately 260 people work onsite, creating a busy and collaborative environment.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.