Sales Administrative Assistant

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Greeting customers and residents in a professional and friendly manner.
• Processing and closing homes in accordance with company business plans.
• Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided.
• Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
• Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up.
• Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
• Creat[ing] sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
• Maintaining and regularly monitoring the company’s internal inventory software program to ensure all available and sold homes in the community are accurate.
• Taking photographs and videos of homes for use in various marketing sources.
• Attending regular rally meetings to review sales and marketing strategies.
• Maintaining open communications with all community and regional team members.
• Auditing all marketing materials and maintaining digital marketing sources.
• Maintaining a list of current available homes daily including tracking new home arrivals.
• Organizing and maintaining files and ordering office supplies.
• Researching and implementing company sponsored activities.
• Attending and participating in training programs and seminars as required.
• Delivering various communications to customers or residents, as needed.
• Performing other duties as assigned by manager.

Requirements

• Strong customer service skills.
• Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
• Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals.
• Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to work in a fast paced and team-centered environment.
• Ability to work weekends on a regular basis.
• Ability to problem solve and be detail oriented.
• Understand and follow company established policies and procedures.
• Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
• Committed to self-development of sales, marketing, and technological advancements.
• Ability to use the Microsoft Office suite of products including Outlook and Excel.
• Valid driver's license and a clean driving record.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.