Sales & Administration Coordinator

Primary Responsibilities

• Develop a deep understanding of our products and services to effectively communicate their benefits and features to Customers.
• Understand Customer’s unique needs and how our Value-Added Services can benefit them.
• Deliver tailored solutions to enhance Customer experience, accurately quoting products, and scheduling services.
• Proactively engage Customers through calls, emails, and texts for the purposes of educating about and selling additional products following the sale of equipment.
• Aid in growing service business through text and call marketing to existing and new customer base.
• Owning end-to-end processing of sales transactions, including equipment invoicing, rebate processing, the creation of service agreements, and warranty purchases.
• Maintain and organize all relevant documentation related to settlements, invoices, and warranty registrations for all manufacturers, ensuring compliance with company and manufacturer policies and procedures.
• Work closely with the sales and service teams to ensure efficient transaction processing and resolution of any discrepancies.
• Provide regular administrative support to ensure the Team operates efficiently and effectively.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications

• Experience in sales, customer service, or agricultural/equipment industries.
• Proven attention to detail with exceptional follow-through.
• Must be able to manage multiple workflows without sacrificing accuracy.
• Clear, professional communication skills (written and verbal).
• Comfort discussing pricing and payment options with customers in a consultative manner.
• Self-starter capable of working independently and collaboratively.
• Valid Driver’s License and ability to attend off-site meetings as scheduled.

Pay

The salary range for this position is $35,000 - $45,000 annually, commensurate with experience.

Schedule

This is a full-time position with flexible hours to accommodate the needs of the business and the employee.

Benefits

Koenig Equipment offers a comprehensive benefits package which includes health insurance, retirement plans, paid time off, and more.