Sales & Administration Coordinator

Primary Responsibilities

• Develop a deep understanding of our products and services to effectively communicate their benefits and features to Customers.
• Understand Customer’s unique needs and how our Value-Added Services can benefit them.
• Deliver tailored solutions to enhance Customer experience, accurately quoting products, and scheduling services.
• Proactively engage Customers through calls, emails, and texts for the purposes of educating about and selling additional products following the sale of equipment.
• Aid in growing service business through text and call marketing to existing and new customer base.
• Owning end-to-end processing of sales transactions, including equipment invoicing, rebate processing, the creation of service agreements, and warranty purchases.
• Maintain and organize all relevant documentation related to settlements, invoices, and warranty registrations for all manufacturers, ensuring compliance with company and manufacturer policies and procedures.
• Work closely with the sales and service teams to ensure efficient transaction processing and resolution of any discrepancies.
• Provide regular administrative support to ensure the Team operates efficiently and effectively.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications

• Experience in sales, customer service, or agricultural/equipment industries.
• Proven attention to detail with exceptional follow-through.
• Must be able to manage multiple workflows without sacrificing accuracy.
• Clear, professional communication skills (written and verbal).
• Comfort discussing pricing and payment options with customers in a consultative manner.
• Self-starter capable of working independently and collaboratively.
• Valid Driver’s License and ability to attend off-site meetings as scheduled.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate the needs of the business and the employee.

Benefits

Health insurance, retirement plan, paid time off, and other benefits are provided in accordance with company policy.

Skills

Strong organizational and problem-solving skills.

Benefits

Professional development opportunities, career advancement potential, and a supportive work environment.