Sales Account Specialist

Essential Duties and Responsibilities

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develops prospects and builds new accounts.
• Performs detailed account analysis to develop action / development plans for specified accounts.
• Determines material layout and associated processing costs.
• Executes outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Maintains awareness of market trends and adjusts sales efforts accordingly.
• Collects and disseminates relevant sales intelligence from all sales activities, including entry of relevant information into the system and communication to relevant parties / individuals in the company.