Sales Account Professional

About the Role

Join Mariner Finance as a customer-facing, sales-oriented team member. This role involves working directly with customers to understand their financial needs, present lending solutions, manage account relationships, and contribute to business success. It's ideal for a goal-oriented, outgoing, and resilient individual motivated by success and ready to build a career in consumer finance.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn Federal, State, and Local consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.

Requirements

• 1+ years of experience in a sales position.
• Highly motivated individual with an interest in the consumer finance industry.
• Capable of sustaining or exceeding individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and cutting-edge technologies.
• Complete functions in a timely manner while maintaining accuracy.
• High school diploma or equivalent.
• Must be able to obtain any essential licenses required by the state.

Preferred Qualifications

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Skills

• Goal-oriented, outgoing, resilient, and motivated by success.
• Comfortable making outbound calls, asking questions, and listening carefully.
• Capable of uncovering customer needs and presenting customer solutions.
• Confident engaging warm leads, building rapport, overcoming objections, and closing sales.
• Ability to effectively handle multiple tasks and deadlines simultaneously.
• Professional during challenging conversations.
• Coachable, accountable, and team-oriented.
• Thrive in a fast-paced environment.

Opportunities

• Growth, advancement, promotions, and raises.
• High-quality, company-provided leads and marketing support.
• National brand presence in 28 states and over 500 branches.
• Base salary plus uncapped incentive bonuses in a sales-driven environment.

Pay

USD $18.00 - USD $21.00 per hour (base salary plus uncapped incentive bonuses).

Schedule

• Monday, Wednesday, Thursday: 9:00 AM - 5:00 PM
• Tuesday: 9:00 AM - 7:00 PM
• Friday: 9:00 AM - 5:30 PM
• Saturday hours required seasonally and as business needs require.

Work hours may vary based on business needs and the time zone serviced.

Benefits

• 15 days PTO and 11 public holidays.
• Health, dental, and vision insurance.

For more information regarding benefits, visit: Mariner Finance Benefits.

Physical Demands

• Frequently required to sit for extended periods, reach with hands and arms, operate computer and phone systems, and talk or hear.
• Occasionally required to move about the office and lift and/or move up to twenty (20) pounds.
• Must be physically present in the office.
• Specific vision abilities required include close vision and the ability to adjust focus.