Sales Account Mgr III - EPM
Position Summary
Parker Lord is seeking an experienced Sales Account Manager to join our EPM team. This position has the ability to be located out of a home office and will also require travel.
About the Role
The incumbent is responsible for managing existing sales and customers, developing and growing new relationships, identifying and capturing new business opportunities, ensuring adherence to Parker Lord's terms and conditions, and ensuring timely payments. They are also the primary point of contact between Parker Lord and customers, responsible for securing the customer and maintaining high levels of customer satisfaction while meeting profit margin goals.
Responsibilities
- Generate, manage, and maintain market share, grow, and expand sales within the target area of business focus.
- Gather relevant information through interactions with customers, potential customers, distributors, development partners, industry representatives, consultants, and others as necessary.
- Develop new markets, engage in business development programs.
- Ensure that market/customer opportunities are translated into terms (product applications) which become meaningful targets for development.
- Develop and increase the Parker Lord leadership in the market through technical activities, process improvements, sustainability projects, and process audits.
- Review and align the price increase strategy in their accounts to keep targeted margins.
- Support market growth goals by developing and maintaining excellent relationships with customers, production, and purchasing organizations.
- Increase the relationship with decision makers (Directors, Plant Managers etc.) and/or leadership at customers.
- Develop understanding in the Corporative, group, and division initiatives and work along with the Sales Manager and Marketing Managers on identifying market niches in the region that can be developed.
- Participate in external activities that include customer contact, tradeshows, industry meetings, technical associations, and local associations.
- Build a robust pipeline that supports achieving or surpassing the Annual Operation Plan (Budget) for each of the market segments in the automotive and industrial sales areas following the commercial strategies defined by marketing and sales.
- Implement and follow up on corrective and preventive actions.
- Support and coordinate the customer service, quality, supply chain, finance, operations, technical service, and technology departments to ensure that all services required by the customers and distributors are provided effectively and efficiently.
- Promote new and modified products to maintain or grow Parker Lord's market share. To the same end, find new business opportunities and promote their development.
- Perform all activities in a safe way and engage with the division and corporate safety programs.
- Deliver all call and expense reports on time.
Qualifications
- 3-5 years of experience in Sales, Marketing, Business Development, or any correlated areas.
- Business-to-Business experience and/or other correlated areas experience - basic Marketing knowledge, Market research skills, and business development skills.
- Communication Skills - Ability to initiate global relationships inside of the company and with external key contacts. Excellent communication skills, both verbal and written, and the ability to cold call potential clients with confidence are key for a successful business developer.
- Presentation Skills - Ability to lead multidisciplinary meetings and deliver clear messages.
- Result-Oriented - Focused on delivering success to the Company through the achievement of goals.
- Technical Knowledge - The ability to understand and learn about Parker Lord solutions.
- Process Orientation and Decision-Making - Ability to develop, document, follow, and improve sub-processes to control individual work; ability to work within larger defined processes and take appropriate action to address deviations.
- Evaluating, Planning, and Organization - The ability to understand the internal and external business environment and to consistently determine the meaning and significance of changes; then, to collaborate in the planning and implementation of responsive strategies to achieve business objectives.
- Strong problem-solving capabilities. Ability to manage several projects simultaneously with effective planning and communication skills.
- Computer skills sufficient to independently manage e-mail communications, and use foundation application programs (i.e., MS office).
Preferred
- Strong understanding of adhesives, polymers, materials, Rubber-To-Substrate, coatings, and elastomer technologies.
- Technical knowledge to support basic inquiries from the customers.
- Experience Required 3-5 years of experience in Sales, Marketing, Business Development, or any correlated areas.
- Education Required Bachelor’s degree in technical field or in business.
- Preferred MBATechnical background.
- Strong data analytical skills.
- High emotional intelligence competency.
Certifications
- Must hold a full clean US driver license.
- Must hold a clean and valid passport.
Languages
- English Preferred Spanish and others.
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency, or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
Drug Tests
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission