Sales Account Manager - Seattle, WA

About the role

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care by uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings, adding a layer of support to improve access to care and connecting care to create a seamless health journey for patients across settings.

Responsibilities

• Utilize the national sales model to generate leads and enroll Medicare beneficiaries into the UHC Care Advantage plan
• Develop and manage account-specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties)
• Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan
• Generate enrollments consistent with targets established for the territory
• Document all activity to ensure compliance with Medicare Marketing Guidelines
• Participate on daily/weekly standup calls to report activity and month-to-day results
• Develop and maintain relationships with facility champions through ongoing communication, education and demonstration of the value proposition
• Implement role-specific processes designed to educate beneficiaries and generate interest in each assigned facility
• Enroll beneficiaries through appropriate use of face-to-face, telephonic or other enrollment strategies
• Demonstrate the value of the product to interested parties through the use of CMS-approved enrollment materials, knowledge of the plan, and introduction of proof sources
• Update CRM on a daily basis to record interactions with beneficiaries and families
• Comply with all CMS, organization and departmental regulations and policies
• Provide market leadership with facility feedback relative to service and product acceptance

Requirements

• Current, or be able to obtain, appropriate state insurance licensure and UHC certifications within 90 days of hire date
• Maintain licensure and product certification based on policies and procedures
• 2+ years of sales experience
• 2+ years of account management/territory management skills (including planning, documentation and measurement)
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to work a variety of hours, including early morning, evenings and weekends, as required by various sales activities
• Maintain a state driver's license or arrange for transportation in the field
• Ability to travel 90% throughout the designated local territory

Preferred Qualifications

• B2B and B2C experience
• Experience and knowledge with the use of a CRM (e.g., Salesforce)
• Demonstrated experience meeting or exceeding sales goals

Pay

The salary for this role will range from $50,000 - $115,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)