Sales Account Manager - General Industry

About the role

This is an exciting opportunity to be part of a growing organization in the robotics/automation industry. Novanta is a market leader the markets they serve – delivering innovations that matter. This position is part of the Robotics & Automation division of Novanta, managing project-based sales for technical End-Of-Arm-Tooling (EOAT) for the ATI Industrial Automation business unit (tool changers, force torque sensors, material removal tools, collision sensors, etc.).

Responsibilities

• Acts as an independent, individual contributor to facilitate the discovery, diagnosis, and design, and deliveries of high-value customer products and services
• Operates as POC/relationship manager for all new and assigned accounts
• Develops, maintains and strengthens sustainable customer relationships via activities that increase customer intimacy and identify new sales opportunities
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Acts as customer's representative to internally communicate the needs and expectations of the customer (marketing, product management, operations, executive management, etc.)
• Communicates frequently and clearly the progress of client engagements and program initiatives to both internal and external stakeholders
• Forecasts sales for existing and new accounts, including tracking defined key account metrics
• Identifies and grows opportunities within sales territory and collaborates within the sales teams to ensure growth attainment for assigned territory/accounts
• Manages all account communications and interactions using internal CRM database, verifies quotations and sales order accuracy (Salesforce.com funnel management)
• Assist with high severity requests or issue escalations as needed
• Other duties & responsibilities as assigned

Qualifications

• Knowledge of the robotics industry (preferably with technical competency around EOAT)
• Demonstrated ability to effectively communicate and influence at all levels of ATI and the customers' organizations
• Proven ability to prioritize multiple projects with high attention to detail
• Effective negotiation, presentation, and meeting facilitation skills
• High "say/do" ratio and commitment to disciplines customer follow-up
• Effective prospecting skills from cold calling to lead management follow-up
• Experience in uncovering, diagnosing, and designing technical solutions consistent with customer needs
• Minimum 3 years' experience selling technical products within industrial automation and manufacturing markets (e.g. automotive, aerospace, packaging, electronic assembly, etc.)
• BA/BS degree preferred (engineering) or relevant experience in technical sales

Travel

Ability to spend 40%-60% of time in-field on customer visits.

Pay

The salary for this role will range from $95,000 to $120,000 annually based on full-time employment. Salary offers are based on a wide range of factors including but not limited to location, relevant skills, training, experience, education, etc. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Novanta supports all aspects of your life's needs. This position provides a full range of medical, financial, and other benefits to make your quality of life better.