Sales Account Manager

About the role

This role offers an exciting opportunity to contribute to a thriving manufacturing company. As a key member of the North American sales group, you will play a pivotal role in fostering customer relationships, driving sales growth, and delivering tailored solutions to meet client needs.

Responsibilities

• Build and maintain strong relationships with customers by conducting regular in-person visits and providing consultative, solution-oriented advice.
• Develop and execute effective sales strategies to identify growth opportunities and achieve sales targets.
• Collaborate with internal teams, including manufacturing, engineering, customer support, and finance, to ensure seamless customer experiences.
• Actively pursue cross-selling opportunities across the company's full product portfolio, including subsidiary offerings.
• Participate in weekly sales meetings, annual trade shows, and sales conferences to stay informed and represent the company.
• Provide detailed call reports and updates to management, reflecting customer interests and sales activities.
• Manage appointment scheduling, travel planning, and a consistent calling regimen to connect with customers and prospects.
• Serve as a trusted advisor to customers, addressing technical questions, resolving issues, and recommending suitable product solutions.
• Track and follow up on sales processes, ensuring timely communication and updates to management.

Qualifications

• Bachelor's degree in Business or Engineering is preferred.
• 5-10 years of proven success in technical sales, with a focus on B2B environments.
• Proficiency in Microsoft Excel, Word, and customer relationship management software such as Salesforce.
• Strong communication skills, both written and verbal, with a talent for building lasting relationships.
• Demonstrated ability to develop and execute sales account plans, consistently meeting or exceeding annual sales goals.
• Familiarity with conveyor systems, lean manufacturing, or related industries is highly desirable.
• Self-motivated and detail-oriented, with a collaborative approach to achieving team and customer goals.