Sales Account Manager

About the role

The Sales Account Manager position at Ketjen Corporation is based out of the Clear Lake Office in Houston, Texas. This role involves being the primary contact for technical, procurement, and key decision-makers within selected customer accounts. The candidate will be responsible for setting the sales strategy and gaining internal support to execute the strategy.

Responsibilities

• Take ownership as Ketjen's interface with the customer.
• Perform and/or manage commercial activities deemed appropriate to serve customer's needs, thereby developing a strong credibility for Ketjen that leads to sales of our products.
• Guide internal teams to meet customer's technical and commercial requests and continually provide feedback to internal stakeholders on the cost/benefit of supporting key accounts.
• Build and maintain relationships with Leadership and Decision Makers within account.
• Manage relationship by representing Ketjen in multiple engagements and meetings, as required. Know when to draw in Ketjen Leadership Team, as needed.
• Prepare and execute account plans.
• Prepare, present, negotiate, and discuss Commercial proposals with customers.
• Track and maintain accurate forecasting of customer usage rates.
• Provide market intelligence and industry trends for strategic purpose.
• Meet/exceed group and individual annual and quarterly targets (volume/profit) as set by division management in Annual Operating Plan.
• Succeed in negotiating and securing long-term supply agreements as per business requirements.
• Factual and timely internal reporting by using company appropriate tools.
• Document and update all customer interfaces and contact points in CRM system.
• Support improvement of industry perception of Ketjen technical strength and value propositions.

Requirements

• Bachelor’s degree: Engineering discipline preferred.
• Minimum 3+ years in refining industry; preferably with experience in FCC Unit operation.
• At least 3+ years in a Sales-related role.
• Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.
• Negotiations skills and experience.
• Ability to build connections, credibility, and exert influence internal as well as external.
• Perseverance, persuasiveness, and confidence.
• Professionalism, passion, and commitment.
• Organizational skills.
• Ability to travel up to 40%.

Qualifications

• Must have a Bachelor’s degree in an Engineering discipline.
• Minimum 3+ years of experience in the refining industry, preferably with experience in FCC Unit operations.
• At least 3+ years of experience in a Sales-related role.
• Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.
• Experience in negotiations and building relationships.
• Ability to build connections, credibility, and influence both internally and externally.
• Proven track record of success in meeting and exceeding sales targets.
• Excellent organizational and time management skills.

Skills

• Technical acumen to develop and deliver insights that support and challenge the customer's operation and catalyst buying behavior.
• Ability to work effectively with a team of technical and commercial experts to resolve issues and meet customer requests.
• Knowledge of industry trends and market intelligence to support strategic decision-making.
• Strong interpersonal and communication skills to build and maintain relationships with key stakeholders.
• Ability to manage and prioritize multiple tasks and projects simultaneously.

Benefits

• Competitive compensation.
• Comprehensive benefits package.
• A diverse array of resources to support personal and professional development.

Pay

Competitive compensation.

Schedule

Flexible schedule to accommodate travel and customer interactions.

Benefits

• Comprehensive benefits package.
• A diverse array of resources to support personal and professional development.