Sales Account Manager

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement.

About the role

We are looking for a qualified Sales Account Manager to join our team at Dixie Carpet Installations, Inc. You will be responsible for developing long-term relationships with customers and overseeing sales in Greenville, SC, and surrounding areas. As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. Your first full 12 months of employment will guarantee a fixed rate of pay; afterward, compensation will transition to straight commission with a bi-weekly draw against future commissions.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g., quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth
• Interview, hire, and train employees
• Plan, assign, and direct work; appraise performance; reward and discipline employees
• Address complaints and resolve problems

Requirements

• Proven work experience as a Sales Account Manager or Sales Account Executive
• Hands-on experience in sales and an ability to deliver excellent customer experience
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude
• Experience in the flooring industry is a plus

Physical Demands

• Ability to sit at a computer monitor for long periods throughout the day
• Ability to stand for long periods of time
• Ability to reach with hands and arms, move among and between offices, handle mail and documents
• Ability to sit, stoop, kneel, and crouch
• Ability to lift and move up to 10 pounds
• Ability to see well enough to discern differences in quality of documents and files

Work Environment

• General office working conditions
• May have to meet tight deadlines

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching