Sales Account Manager

About the role

Boston Salads is an innovative creator of fresh, healthy salads and deli entrees for the New England region with two Boston locations. We are a family-run company with a passion for food and customer service. The Account Manager’s role is to expand Boston Salads’ client base through personal outreach, cultivating incoming interest, superior account maintenance, and attending trade shows and industry events. The Account Manager will be responsible for guiding customers through the entire sales cycle, including conducting on-site meetings or tastings, generating proposals, negotiating pricing, and managing ongoing orders.

Territories: New Hampshire, Maine, and Vermont. 75% local/regional travel required.

Responsibilities

• Prospect and profitably grow business with new and existing customers, with a focus on exceeding annual goals
• Onboard new customer accounts, including communication, documentation, credit approval, marketing materials, signage, follow-up, etc.
• Professional and hands-on management of established accounts through the entire sales cycle
• Develop business relationships that allow for root cause issue resolution; respond to all customer questions within 24 hours
• Develop and maintain good, professional working relationships with the Director of Sales as well as key stakeholders; meet with sales team occasionally in Boston
• Keep records of all new business efforts and activity; track data on company sales database; run and analyze data reports
• Host product tastings and meet with prospective and existing customers
• Keep abreast of Boston Salads’ product initiatives and offerings as well as competitive intelligence
• Work in compliance with Boston Salads’ sales policies and initiatives
• Take a proactive position in ensuring the highest quality service standards, billing accuracy, and resolution follow-through
• Collaborate with Production team to ensure inventories for future orders

Requirements

• Bachelor’s Degree
• At least 5 years of successful sales experience in food industry sales
• Experience with sales systems and databases; experience running sales reports and analyses
• Working knowledge of credit and billing processes

Skills

• Demonstrable sales ability, customer service skills, and knowledge of our products
• Polished communicator
• Dedication to excellence and a strong work ethic; extremely motivated; highly productive; go-getter
• Strong with numbers; analytical; must love data
• Very strong attention to detail; good proofer
• Positive, collaborative work style; talk less and listen more; can develop relationships with key players in the industry

Pay

$100,000 base and bonus