Sales Account Installation Specialist II

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees.

About the role

The Sales Account Installation Specialist is responsible for the system installation of new and renewal Commercial groups and plans, including the interpretation and communication of benefits, value adds, billing and eligibility structure, and associated rates. This position will work closely with the sales and account management teams to ensure groups are properly set up before their effective date. The Sales Account Installation Specialist will also handle audits to ensure proper benefits are set up.

Responsibilities

• Perform system installation of new and renewal Commercial groups and plans
• Interpret and communicate benefits, value adds, billing, eligibility structure, and associated rates
• Collaborate with sales and account management teams to ensure proper setup before effective dates
• Conduct audits to verify proper benefits setup
• Perform other duties as assigned

Requirements

• Bachelor's degree or equivalent experience in a related field
• Insurance and/or Healthcare industry knowledge

Qualifications

• 3+ years of work experience beyond degree (preferred)
• Experience with COSMOS and/or HealthRules (preferred)
• Experience working with both fully insured and self-insured health plans (preferred)
• Excellent customer service skills
• Strong problem-solving abilities
• Ability to multi-task effectively
• Excellent verbal and written communication skills
• Works well in a team environment

Schedule

This is an Office role requiring an employee to work onsite, on average, 3 days per week. Open to candidates located near Minnetonka, MN, or Madison, WI.

Pay

The full salary grade for this position is $56,600 - $97,000. The typical hiring salary range is expected to be between $56,600 - $84,840. Annual salary placement will depend on factors including education, work experience, applicable certifications and/or licensure, scope and responsibility, internal pay equity, and external market salary data.

Benefits

• Competitive medical, dental, and vision coverage
• Paid time off (PTO) and holidays
• Paid volunteer time off
• 401K contributions
• Caregiver services
• Many other benefits to support employees

Compensation and benefits information is provided as of the date of this posting and is subject to change at any time, with or without notice, subject to applicable law.