Sales Account Executive
ServiceMaster Cleaning & Restoration (Georgia • Tennessee) · Cartersville, GA · 2 mo ago
On-siteSalesFull-time
Job Responsibilities
- Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects.
- Create, manage, and maintain key relationships with insurance agents, adjusters, and other key relationships.
- Continually builds product knowledge and refines sales techniques for specific relationship types and verticals.
- Prepares documents for job file reviews with current and prospective clients.
- Documents and reports on key referral-source relationships weekly and monthly.
- Participates in collections efforts with non-residential customers when necessary.
- Solves issues with customers.
Job Requirements
- High school graduate or equivalent; college degree preferred.
- 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred.
- 6-12 months of sales experience or prior sales training is highly desired, but not required.
- Valid Driver's License and satisfactory driving record.
- Good verbal and written and communication skills.
- Good customer service skills.
- Highly motivated, strong work ethic and enjoy the selling process.
- Build rapport easily and establish trust, leading to lasting customer relationships.
- Can effectively present information to customers one-on-one and in small groups.
- Has a good aptitude for basic math-- necessary for doing calculations related to the sales process.
- Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events.
- Some work required outside of traditional working hours to network and represent the company at business social events.
- Skilled using social media and other web-based sales tools.