Sales Account Executive

Sales Generation & Customer Success

The ideal Sales Account Executive will coach and nurture the success and development of our clients and connect with leads that will bring growth and profitability to Logos Logistics. Under the direction of the Director of Operations, the Sales Account Executive is entrusted with the most significant functions of the organization: Sales Generation & Customer Success.

• Increasing department standards resulting in higher levels of conversion, new leads, and overall client satisfaction.
• Consistent hunter, self-starter mentality with lead generation expertise coupled with the ability to quickly qualify and close sales opportunities.
• Preparing and presenting executive proposals to clients.
• Participate in new business development as required.
• Prepare and complete performance-based action plans for improvement.
• Collaborate on the scheduling of the department, comprised of team members spread across multiple time-zones.
• Continuing income streams from customers and find ways to increase them.
• Represent the company at various business meetings to promote the company.

Client Success & Account Management

• Analyzing industry challenges and opportunities to understand enterprise’s customer communication and retention strategies.
• Ability to work with multiple clients at the same time.
• Proactive communication with clients.
• Update and inform when needed and to help resolve issues with client support team.
• Educate yourself on the client’s business and their product.
• Educate client on all things new and of possible interest to them.
• Proven track record of surpassing quotas and customer satisfaction.
• Strong Leadership & Communication experience to maximize client performance.
• Exceptional business communication skills together with strong account planning.
• Create, energize, and build the Team Culture.
• Support strategic action items to build the team strength and improve the overall message of the brand.
• Set a clear mission and deploy strategically focused action items to accomplish.
• Constantly review, prepare, and complete action plans for improvement to move the team closer to the mission.
• Aid in the evaluation of the effectiveness of internal and external communication and workflow procedures.
• Participate in the continued development of the company and its culture.
• Support and follow up with customer-focused productivity goals that support the culture of the team.
• Commitment to Core Values, Personal Accountability, Committed to the Company’s Success, Eager to Learn and Team Player.

Train, Develop, and Coach

• Establish role specific training and development programs for the team & for our clients.
• Maintain 100% adherence within department on all company policies.
• Generate team & client trainings to help boost performance.
• Develop, monitor, and continuously improve department key performance indicators (KPI).
• Transition the results of each team members KPI into action plans for improvements.

Qualifications, Skills, And Competencies

• Bachelor’s degree preferred.
• 3- 5 Years Experience: Hunting or Sales development role.
• CRM application experience a must.
• Strong Microsoft skills.
• Troubleshooting and creative problem-solving skills.
• Industry awareness in technology and application trends.
• Ability to show an advanced level of effective communication (all forms).
• Enhanced sales knowledge and skills at all phases of the sales cycle.
• Ability to illustrate ROI to Company decision makers together with the technical attributes of the solution.