Salary: $29.72 per hour

About the role

The Seattle LGBTQ+ Center (formerly Gay City) cultivates access and connections to promote self‑determination, liberation, and joy in our communities. The Center’s values are Advocacy, Accessibility, Intersectionality, Sex & Body Positivity, Stewardship, and Transparency. This position reports to the Clinic Manager, with a start date of November 3, 2026.

Responsibilities

• HIV/STI Testing: Provide non‑judgmental and culturally competent sexual health information, strategies, and resources; assess individuals' risk of STI infection and discuss appropriate screening, prevention, and referrals; perform phlebotomy, Rapid HIV, and HEP C tests; provide instructions on self‑collected gonorrhea/chlamydia tests using Cobas Swabs and urine samples; follow SOPs for ordering, preparing, and shipping specimens; deliver reactive test results with compassion.
• PrEP Navigation: Assess individuals' risk of contracting HIV and discuss appropriate screening, prevention, and/or referrals; conduct initial PrEP visit in partnership with medical staff; conduct follow‑up PrEP appointments to ensure adherence, conduct labs, and provide ongoing supervision; assist patients in applying for payment assistance programs.
• Other: Conduct healthcare navigation; maintain active status in WA State Health Insurance Exchange; complete mandatory trainings prior to deadline; maintain HIPAA compliance; maintain an OSHA‑compliant work area.
• Administrative Support: Communicate with providers to coordinate services; maintain patient records using Insync and other record systems; complete charting and paperwork timely; assist/support clients with retrieving results and medical records; contact clients to discuss treatment options, sexual health strategies, and answer questions; conduct community outreach and education, including organization‑required tabling events.

Requirements

• Demonstrated ability to serve all segments of the LGBTQ community in a gender‑affirming and trauma‑informed manner.
• Knowledge and familiarity of issues impacting queer and trans communities with ability to apply an intersectional lens regarding race, class, gender, age, and ability.
• Highly organized, detail‑oriented, reliable, and committed to delivering quality customer service.
• Friendly, engaging presence with ability to establish and maintain good working relationships internally and externally.

Skills

• General proficiency with computers and ability to learn new software.

Qualifications

• Experience working with HIV/AIDS‑impacted communities, including health promotion and HIV prevention.
• Medical phlebotomy license (training provided if not already licensed).
• Experience conducting PrEP and/or healthcare navigation services.
• Ability to read and speak a language other than English.

Benefits

• Kaiser Permanente Healthcare
• Dental
• Vacation, 10 paid holidays, 2 personal days, and sick leave (after successful completion of the 90‑day introductory period)
• 401(k)
• Free ORCA Pass

Pay

$29.72 per hour

Schedule

Full‑time, Tuesday‑Saturday (evening and weekend required)