SAINT LAURENT Senior Client Advisor Woodbury

About the Role

We are currently seeking a Senior Client Advisor to join our dynamic boutique leadership team.

Mission

• Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
• Train new client advisors and provide ongoing training and development for existing team members.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Provide an outstanding client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture.
• Show a transparent and genuine attitude with the client and create a unique connection with them.
• Communicate in a professional and authentic way, with clients and colleagues.
• Effectively use all the available tools to optimize business opportunities.
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
• Upholds and adheres to all company policies and operational procedures.

Qualifications

• A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Have personal taste and passion for the fashion culture, likes to create personalized looks.
• Have a natural business mindset and an entrepreneurial spirit.
• Open-minded and looking for a company valuing audacity and authenticity.
• Strong team centric attitude to achieve common goals.
• At ease with using tools and applications; learns fast with new technologies.
• Motivation to work in a fast-paced environment, able to multitask & prioritize.
• Proactive, enthusiastic, & with a problem-solving attitude.
• Excellent written, oral & listening skills, in English and local language.
• Embrace change and see it as an opportunity to grow and develop.

Pay & Benefits

• Base compensation range: $18.00/hr. - $20.00/hr. plus commission eligibility.
• Comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions.

Schedule

Full time