Safety & Security Officer Full Time 2nd Shift

About the role

Pine Rest is a non-profit behavioral health system committed to providing expert care for mental health and substance use disorders. The Safety & Security Officer role is part of a tight-knit team dedicated to ensuring the safety and security of the facility, its staff, patients, and visitors.

Responsibilities

• Maintain the overall security and safety of the facility, protecting patients, employees, and property.
• Perform surveillance and scheduled rounding, reporting any incidents.
• Enforce safety and security policies, respond to emergencies, and complete contraband checks.
• Create a positive, customer-friendly environment and provide excellent customer service.
• Participate in safety programs, identify risks, and promote patient and environmental safety.
• Respond to Code calls and provide safe transport for patients or staff as needed.
• Crisis response leadership including standard communication protocols internally and externally.
• Liaison with Kent County Sheriff Department and all other law enforcement.
• Maintain records, enter data, and generate reports using computer systems.
• Use resources responsibly and provide input on procedural efficiency.
• Serve involuntary paperwork accurately and maintain direct patient contact within the scope of the position.
• Model the organization's mission and values, providing comprehensive support to patients.
• Train new employees, participate in meetings, and serve on committees, as required.
• Maintain annual training and demonstrate competency in required programs including drills.
• Provide backup for switchboard emergency procedures as needed.

Requirements

• Associate's Degree or equivalent knowledge, skills, and abilities are required.
• Minimum six months of experience in related field.

Qualifications

• Excellent customer service skills.
• Enthusiasm about the program and the Pine Rest organization.
• The ability to function independently and as a leader when necessary.

Skills

• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of safety and security protocols.

Benefits

• Medical, dental, vision & life insurance plans.
• 403(b) retirement match contribution by Pine Rest.
• Generous PTO for full and part time employees.
• Tuition assistance & loan forgiveness.
• Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
• Partnership with Davenport University providing generous discount on tuition for employees and family members.

Pay

The equivalent base pay range for this position is $15.57 - $21.79. Your interview and offer letter will specify whether the role is hourly or salaried. Please note that this range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.

Schedule

This role is scheduled weekly hours of 32 and works second shift.