Safety Manager

About the role

The Safety Manager ensures compliance with federal, state, and local regulations and with company safety requirements. Responsible for continuous leadership, recruitment and training of operator candidates. Promotes strong leadership and influences positive employee morale throughout the location. This position is based in Redwood City, CA.

Responsibilities

• Provides behind-the-wheel instruction according to corporate and client specifications in all aspects of vehicle operation and passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement.
• Conducts classroom training in accordance with corporate and location requirements.
• Ensures all safety manuals, programs, policies, and procedures are current and meet the needs of the location.
• Documents all training activities and ensures accurate completion of all training-related employee records.
• Prepares and conducts monthly safety meetings.
• Maintains an adequate and complete employee filing system and participates in audits and inspections to meet client and corporate expectations.
• Directs the location drug & alcohol program to include random drug testing and ensures all files are updated to pass regular audits.
• Manages the injury prevention program to reduce the number of workplace injuries.
• Conducts accident investigation using root-cause analysis and assigns employee re-training as required.
• Responsible for maintaining/posting OSHA log.
• Conducts road observations to evaluate operator safety, customer service, and systematic knowledge of the service.
• Provides coaching and re-training as required on lytx (drive cam system).
• Responds to customer comments related to the service.

Qualifications

• Minimum of 3 years of experience in passenger transportation industry.
• Excellent safety and service record.
• Experience in location safety management and/or operations management.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Skilled in customer service.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.