Safety Manager

About the role

The Safety Manager will own Thrive Market’s safety programs, compliance, and risk management at our E-commerce Fulfillment Centers. This role carries full accountability for building, maintaining, and continuously improving the safety programs, procedures, and standards that protect Thrivers, ensure regulatory compliance, and sustain a culture of proactive ownership.

Responsibilities

• Serve as the sole safety professional and primary safety point of contact at your assigned FC, owning all site-level safety execution with full independence and accountability.
• Provide cross-site safety oversight and program governance to safety counterparts across Thrive Market’s fulfillment network, ensuring consistent standards, identifying gaps, and driving corrective actions beyond your home site.
• Own and lead all safety and compliance programs within your assigned FC, ensuring full adherence to OSHA, FDA, USDA, Non-GMO/Organic, and all applicable regulatory requirements.
• Drive standardization of safety policies, SOPs, training programs, and best practices to ensure scalable, consistent execution across all sites.
• Translate compliance into execution by building, simplifying, and continuously improving SOPs and training so they are clear, practical, and actionable for hourly teams.
• Drive safety execution on the FC floor by partnering with shift operators to enforce standards, strengthen accountability, and continuously improve safety processes and procedures.
• Maintain a strong, consistent floor presence—spending significant time in operations leading Gemba walks, real-time coaching, and behavioral safety observations.
• Coach leaders and Thrivers in the moment to reinforce safe behaviors, close gaps immediately, and build ownership at all levels.
• Lead and evolve the Safety Committee program to ensure active engagement, cross-shift representation, and consistent follow-through on actions.
• Drive accountability through visibility, influence, and recognition—not just audits—to ensure corrective actions are owned, executed, and sustained.
• Conduct audits and inspections to verify compliance with procedures, training, certifications, and regulatory standards, while using findings to improve real-world execution.
• Drive incident investigations end-to-end, including root cause analysis and implementation of corrective and preventative actions that eliminate repeat issues.
• Identify systemic risks and implement scalable solutions to prevent recurrence across locations.
• Coordinate emergency preparedness efforts, including drills, safety stand-downs, and refresher training to ensure readiness across all shifts.
• Continuously improve SOPs and training content based on audit findings, incident learnings, and operational feedback to keep safety relevant and effective.
• Build a proactive safety culture by recognizing positive behaviors, reinforcing “No Broken Windows” standards, and making safety visible and real in daily operations.
• Track and analyze safety performance metrics (TRIR, DART, near-miss closure, audit results, corrective actions, training completion, SOP adoption) to identify trends and drive improvements.
• Provide clear, actionable insights to FC leadership through reporting that connects data to behaviors, risks, and operational outcomes.
• Serve as an embedded safety partner to FC operations, People Ops, and site leadership, integrating safety into daily workflows, production planning, and performance conversations so that safety ownership lives at every level of the organization—not just within the safety function.
• Develop the safety knowledge and accountability of frontline supervisors, team leads, and people managers, equipping them to identify hazards, reinforce standards, and own safety in their areas without relying on direct safety intervention.

Qualifications

• Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experience will be considered.
• OSHA 30 certification (or ability to obtain within 1 month).
• 5–7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments.
• Proven experience managing and scaling safety programs, SOPs, and training across multiple sites or complex operations.
• Demonstrated success leading Safety Committee programs or equivalent employee-led safety initiatives.
• Demonstrated experience tracking and improving TRIR, DART, and other key safety metrics.
• Experience leading incident investigations, root cause analysis, and driving corrective actions.
• Proven ability to partner with local health authorities and emergency response teams.
• Strong leadership, facilitation, and communication skills with the ability to engage both hourly employees and senior leaders.
• Experience working directly with FDA, USDA, and other food-related regulatory agencies (preferred).
• Knowledge of organic and Non-GMO compliance standards (preferred).
• Experience with safety management systems and data analysis tools (preferred).
• Must reside or be willing to relocate within a 45-minute drive of the assigned FC to ensure site coverage and responsiveness.
• Occasional travel required (estimated quarterly) to other Thrive Market fulfillment locations to provide cross-site safety oversight, conduct site assessments, and maintain alignment with safety counterparts across the network.
• Regularly engaged on the FC floor; ability to be on your feet for extended periods.
• Able to lift up to 50 lbs.
• Able to work across ambient, refrigerated, and frozen temperature-controlled zones.