Safety and Security Manager

Full-time Regular position located in San Jose, CA, US.

About the role

The Safety and Security Manager will manage the Safety and Security Department relating to all areas of safety and security. The Safety and Security Manager will oversee the dispatch operations and security personnel in the SJCC, parking garage, and surrounding theater venues. The Safety and Security Manager will report to the Director of Safety, Security and Parking.

Responsibilities

• Manage daily operations of the Safety and Security Department
• Supervise security officers, ensuring they perform with proper conduct
• Ensure all SOP’s are reviewed and followed
• Ensure proper uniform and hygiene are followed
• Conduct disciplinary action as appropriate
• Recognize positive work
• Create weekly schedule and post them in advance
• Identify security coverage needs
• Manage PTO requests
• Complete daily time edits for accurate and timely payroll
• Manage attendance and punctuality of the security officers
• Prevent unnecessary meal break penalties
• Assign tasks using Spiceworks for accountability
• Create and manage rotation duties for all shifts
• Assign monthly life safety audits
• Manage fleet inventory
• Act as emergency first responder
• Relay information to Police, Fire, and Ambulance during emergencies
• Report incidents to DOSSP in real time
• Call 911 for emergencies
• Assist the Director of Security with facilitating safety and security meetings
• Assist the Director of Security with facilitating quarterly fire drills in all venues
• Assist the Director of Security with investigations regarding employee conduct
• Assist the Director of Security with ensuring confidentiality with employee-related matters
• Assist the Director of Security with attending client preconference meetings and presenting a safety and security overview
• Assist the Director of Security with conducting interviews of security candidates
• Assist the Director of Security with conducting site inspections with clients
• Assist the Director of Security with meeting and greeting 3rd party security companies
• Assist the Director of Security with meeting and greeting city leaders and assisting with logistics
• Assist the Director of Security with meeting and greeting city inspectors and assisting as needed
• Assist the Director of Security with becoming a certified trainer in CPR, First aid & AED
• Assist the Director of Security with managing office supplies and assisting with ordering
• Assist the Director of Security with providing content for annual performance evaluation
• Assist the Director of Security with becoming forklift certified
• Assist the Director of Security with liaising with DOT and SP+
• Assist the Director of Security with assisting with workers’ compensation and liability claims
• Assist the Director of Security with attending daily pre-shift meetings

Requirements

• Possess a valid Security Guard Card License
• At least five (5) years of security knowledge and experience
• At least two (2) years of Security leadership/management experience required
• Must be able to identify and quickly respond to potential problems, altercations, and conflicts and follow reporting procedures
• Provide excellent customer service and have good people skills
• Ability to communicate effectively both verbally and in writing and basic reporting skills
• Ability to maintain calm while working under pressure during emergency and non-emergency situations
• Must be flexible to work varying shifts and time schedules as needed, including nights and weekends
• Proficiency in operating and managing video surveillance
• Walk and stand throughout shift
• Ability to work extended hours, holidays, weekends, or night shifts as required

Skills

• Certified in CPR, First aid, and AED (preferred)
• Possession of a valid CA Driver’s License (preferred)
• Experience with MS Shift – daily logs, incident reports, keys, radios, lockers, inventory
• Experience with Exacqvision camera – operate, view, and save footage
• Experience with Honeywell and Siemens life safety Cyber and Winpak systems
• Proficiency in Microsoft Word, Excel, PowerPoint
• Experience using Teams and Zoom
• Experience with Motorola radios
• Experience with GPS tracking in company fleet of vehicles
• Experience with Apple iPhone
• Experience with ABIADP

Pay

Salary range: $75,000.00 to $85,000.00 annually.