Safety and Security Manager

About Us

Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts, including checking, savings, and investments, as well as competitive loan rates on autos, recreational vehicles, mortgages, personal loans, and credit cards.

Benefits

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• The ability to help serve your local community through our mindset of People Helping People!

Primary Responsibilities

• Oversee compliance with federal regulations regarding safety and security procedures, inspection, testing, and servicing of departmental equipment.
• Oversee procedures to minimize the danger of violent crime and accidents against Credit Union employees and members.
• Oversee staff training for new hires and periodically thereafter regarding physical security and safety, tailored to employee job functions.
• Oversee investigations of known or suspected physical crimes against Credit Union property, staff, and members, including case file and evidence documentation.
• Complete reports or updates to management regarding open investigations.
• Review alarms and security devices for adequacy and recommend replacements or additional equipment.
• Work with the Operational Services Director on ordering and installation of security and safety equipment for new branches and renovations.
• Help maintain inventory of Credit Union safety and security equipment.
• Oversee inspections of all buildings to identify potential fire and safety hazards and code violations.
• Ensure fire and safety inspection reports are written, violations observed, and recommendations documented.
• Oversee the physical security program, including installation, maintenance, and monitoring of surveillance and security equipment.
• Monitor surveillance systems and ensure issues are promptly addressed.
• Oversee onsite inspections as recommended by building and safety codes.
• Plan and recommend new equipment or system upgrades as needed.
• Oversee compliance with fire and safety codes, fire prevention procedures, and safety procedures.
• Ensure fire protection systems are tested and function properly.
• Ensure properties handling hazardous materials comply with laws, codes, and regulations.
• Oversee and revise the Emergency Response Plan as needed.
• Review fire code requirements, fire prevention, and safety information with staff and contractors.
• Oversee periodic evacuation drills in accordance with the Business Continuity Plan.
• Establish and maintain goals, objectives, benchmarks, and accountability standards.
• Complete required reports and records accurately and promptly.
• Guide and manage the Safety and Security department, including staffing, performance reviews, coaching, and training.
• Implement and monitor the department budget.
• Monitor department activity, including transactions, volume, and errors.
• Research and solve staff and member questions and/or problems.
• Follow all Credit Union policies, procedures, and regulations.
• Represent the Credit Union professionally in appearance, behavior, and performance.
• Maintain regular and predictable attendance.
• Work cooperatively with others.
• Perform all other duties as assigned.

Qualifications

Education/Experience: Bachelor’s Degree in a related field from an accredited College or University preferred, or an equivalent combination of education and experience. Four years of job-related experience required; seven years preferred.

Qualifications and Requirements: Individual must possess the knowledge, skills, and ability required to execute the essential functions satisfactorily.

Management Responsibilities: This position has management responsibilities, including the overall direction, coordination, and evaluation of the Safety, Security, and Supplies Department. Responsibilities include interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems, in accordance with Credit Union policies and applicable laws.