Safeguards Enforcement Analyst, Child Safety

About the role

Own the day-to-day operational management of child safety content review workflows, including task routing, queue management, escalation handling, and SLA monitoring.
Serve as the primary point of contact for review partners conducting child safety content review, including onboarding, training, quality assurance, and ongoing relationship management.
Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions.
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for CSAM, CSEM, and related child safety policy violations.
Review novel or ambiguous flagged content to drive enforcement decisions and surface policy gaps to the Safeguards policy design team.
Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale.
Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership.
Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy.

Responsibilities

• Own the day-to-day operational management of child safety content review workflows, including task routing, queue management, escalation handling, and SLA monitoring
• Serve as the primary point of contact for review partners conducting child safety content review, including onboarding, training, quality assurance, and ongoing relationship management
• Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
• Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for CSAM, CSEM, and related child safety policy violations
• Review novel or ambiguous flagged content to drive enforcement decisions and surface policy gaps to the Safeguards policy design team
• Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
• Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
• Capture and report on trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
• Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy

Requirements

• Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, CSAM/CSEM, or related child protection harm areas
• Experience managing or coordinating content review operations, including quality assurance and workflow management
• Experience standing up and scaling policy enforcement or content review workflows
• Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
• Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
• Understanding of the challenges involved in implementing product policies at scale in the content moderation space

Qualifications

• Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), or online child protection, including familiarity with CSAM/CSEM classification standards (e.g., COPINE, SAM scale)
• Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks
• Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
• Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate CSEA
• Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material
• Proficiency in Python for workflow automation or data analysis
• Familiarity with age assurance technologies and their role in child safety enforcement
• Experience in a trust & safety role at a technology company, with an understanding of how platform policy intersects with child protection obligations

Skills

• SQL and/or other data analysis tools
• Workflow automation or data analysis
• Age assurance technologies
• Python
• Perceptual hashing tools
• PhotoDNA or CSAI Match

Benefits

Not specified

Pay

$245,000—$285,000 USD

Schedule

Not specified