SAFE Senior Business Analyst

About the role

The Division of Child and Family Services (DCFS) is seeking a SAFE Senior Business Analyst to join their State office. This is a full-time, merit position with benefits, and may be eligible for a hybrid schedule combining in-office and remote work.

Responsibilities

• Meet with administration, frontline staff, and partnering agencies to discuss business functions and processes.
• Make decisions and solve problems using logic to align new SAFE features with agency mission and goals.
• Gather, interpret, and analyze data.
• Effectively negotiate conflicting needs and interests between parties.
• Provide high-quality independent analysis, conclusions, and recommendations using business analysis tools and methods.
• Transfer scope of work, feature descriptions, validations, and other business rules to programmers and users before development.
• Track and monitor projects from start to finish to ensure timely completion.
• Use a variety of testing methods to ensure system functionality of the SAFE system before features are released to production.
• Communicate and resolve issues with users and programmers.
• Deliver presentations, training, or instruction to staff and management.
• Determine software requirements for the SAFE system and translate business needs to programmers.
• Take initiative to understand SAFE architecture and engage in professional development.

Qualifications

• Creative and detail-oriented.
• Enjoys challenges and self-directed.
• Able to organize tasks and manage multiple priorities.
• Strong understanding of Utah’s Comprehensive Child Welfare Information System (SAFE).
• Experience with basic programming and relational databases like SQL, JavaScript, and Amazon Quicksight.
• Keen attention to detail, pattern recognition, and problem-solving skills.
• Understanding of the software development lifecycle and Agile project management cycles.
• Ability to adapt to different skill levels and personalities.
• Excellent communication and interpersonal skills.

Skills

• Knowledge of Utah’s Comprehensive Child Welfare Information System (SAFE).
• Basic programming and relational database skills.
• Experience in child welfare and SAFE.

Benefits

• Job stability within a well-established organization.
• Opportunities for career growth and leadership.
• Meaningful work contributing to the safety of children and families.
• A supportive work environment fostering cooperation and mutual support.

Pay

Salary range: $25.22 - $51.82 hourly wage.

Schedule

Hybrid schedule combining in-office and remote work.