S&OP Planner, Infrastructure Planning, AWS S&OP Demand Team

About the Role

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The S&OP Planner leads the AIS Demand & S&OP team inside the CDSA (Capacity Delivery, Supportability & Analytics) organization. You will own the 0-2 year server-material Demand Plan of Record (POR) as well as transition plan for assigned server platforms. Your charter is to keep demand, supply, and financial plans in lock-step while building the automation and mechanisms that let AWS scale its GenAI and Core infrastructure faster, cheaper, and more sustainably. Success requires exceptional judgment, a builder's mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.

Responsibilities

• Support the global S&OP cycle – drive an end-to-end, monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
• Deliver a trusted demand signal – create and maintain a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
• Prepare executive planning forums – framing trade-offs, summarizing data, and supporting leadership alignment across AIS, EC2, S3, EBS, Finance, and Energy.
• Build planning systems – Partner with software teams to support automation of demand-, supply-, and scenario-planning workflows (e.g., Connect, o9, Infor, Manhattan); maintain interim manual mechanisms until automation is in place.
• Support decision frameworks – Help develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
• Track and report key metrics – establish reliable KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
• Champion continuous improvement – Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.

Basic Qualifications

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

Preferred Qualifications

• Experience with varying scenarios of infrastructure builds