S. MA & RI - Senior Sales Engineer

About the role

Territory: Southern Massachusetts & Rhode Island. This position supports customers throughout the assigned territory and requires regular travel within the region. The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development, and for creating and developing new business and relationships to increase market share and achieve annual growth.

Responsibilities

• Retain and profitably grow sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Present all of SMC’s capabilities, services and products to current and prospective target customers
• Serve as the primary contact for assigned customers and be responsible for customer growth
• Represent the voice of the customer’s needs and goals within the organization
• Lead all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationships
• Develop and execute detailed customer action plans and forecasts as required
• Maintain and create strong, deep‑rooted relationships with key decision makers within designated strategic target accounts; be recognized and respected by customer’s top management team within top‑rated accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally and globally as necessary
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
• Collaborate with internal teams to develop tailored strategies aligned with client