RYA CSA

Responsibilities

• Greet and assist customers with shipping, receiving or locating their freight.
• Process Takeflite sales tasks and sales documents on a daily basis.
• Handle computer database flight operations tasks and flight documents.
• Manage ground service contracts customer service and paperwork.
• Maintain office and customer service areas ensuring cleanliness and organization.
• Perform other duties as assigned.

Requirements

• Proven customer service skills.
• Excellent communication skills.
• Ability to follow directions and be flexible.
• Problem-solving ability.
• Strong computer skills.
• Ability to work independently and as part of a team.
• Basic office skills.
• High school diploma or equivalent.
• Prior relevant experience preferred.

Competencies

• Customer service skills.
• Communication skills.
• Direction-following ability.
• Problem-solving skills.
• Computer proficiency.
• Teamwork and independence.
• Office skills.