RX Tech - Pharmacy Tech - Part time

About the role

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

Responsibilities

As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. Key responsibilities include:

• Role modeling and providing superior customer service and service standards
• Promoting and embodying "Greet, Ask & Thank" and H-E-B telephone strategies
• Managing exception station and solving third-party issues
• Receiving and processing written prescriptions from customers using RxEVO
• Coordinating Rx screening events, flu shot scheduling, immunization scheduling, and future events
• Maintaining H-E-B Rx screener status and participating in screening events
• Assisting with Pharmacy operations-related tasks
• Ordering and managing inventory, processing invoices, and reviewing Warehouse and DSD orders
• Maintaining automated prescription processing equipment and applying computer troubleshooting and prescription application overview

Compliance

The role also involves ensuring compliance with various regulations and procedures, including:

• Performing prescription assembly and hand-counting controlled medications
• Ensuring privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
• Ensuring compliance with Central Fill check-in procedures and Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Participating in facility and office maintenance and upkeep, and ensuring 5-S compliance

Qualifications

The ideal candidate will have:

• Experience in pharmacy, preferably as a retail Certified Pharmacy Technician
• Knowledge of pharmacy-related management tasks and H-E-B RxEVO system
• Advanced communication skills and telephone etiquette
• Intermediate computer skills, including MS Office and H-E-B related systems
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations and work with little direct supervision

Requirements

The candidate must also meet the following requirements:

• Active State of Texas registration as a certified pharmacy technician (CPhT)
• Maintain certification with 20 hours of continuing education every 2 years
• Certification as an H-E-B Pharmacy Technician and RxEVO certification
• Successful completion of all training, including H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, and Company orientation

Physical Demands & Working Conditions

The role involves working in a fast-paced, retail, office environment, with rotating shifts, including nights and weekends. The candidate must be able to:

• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms and hands in repetitive motion that require hand and finger dexterity
• Meet specific vision requirements, including close vision and color vision