RV Service Technician

Responsibilities

• Performing inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components
• Troubleshooting and resolving complex technical issues in a timely and efficient manner
• Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers
• Documenting all work performed, including parts used and labor time, in the dealership's service management system
• Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work
• Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition
• Adhering to all safety protocols and company policies
• All other responsibilities as assigned

Requirements

• Minimum Qualifications: Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components
• Ability to read and interpret technical manuals, diagrams, and schematics
• Excellent problem-solving skills and attention to detail
• Strong communication skills and the ability to explain technical information to non-technical customers
• Ability to work independently and as part of a team
• High school diploma or equivalent; RV experience preferred
• Valid driver's license with a clean driving record
• RVIA/RVDA certification or other relevant industry certifications (preferred)
• Experience with computerized diagnostic tools and software (preferred)
• Familiarity with warranty repair processes and documentation (preferred)

Essential Characteristics

• Customer Focused: We listen, solve problems, and stay focused on our mission
• Humble: We stay coachable and always learning, confident in our skills but never arrogant
• Reliable: We keep our word to our team and our customers--doing what we say every time
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay