RV Service Technician

About the Role

Optimum RV is a premier RV dealership committed to providing quality service and a wide selection of recreational vehicles. We are looking for a skilled and dedicated RV Service Technician to join our service team and ensure our customers' RVs are maintained and repaired to the highest standards.

Dealership Location: 3045 North Service Road, Moore, OK 73160

Responsibilities

Service Technicians are responsible for diagnosing, repairing, and performing maintenance on a variety of recreational vehicles. The primary duties will include:

• Performing inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components.
• Troubleshooting and resolving complex technical issues in a timely and efficient manner.
• Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers.
• Documenting all work performed, including parts used and labor time, in the dealership's service management system.
• Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work.
• Keeping up-to-date with industry standards, manufacturer guidelines, and technical bulletins.
• Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition.
• Adhering to all safety protocols and company policies.
• All other responsibilities as assigned.
• Willing to learn all aspects of RV repair including house repairs.
• Current certification (RVIA/RVDA/RVTI) OR interest in completing online training courses for RVIA certification.

Requirements

Minimum Qualifications:

• Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components.
• Ability to read and interpret technical manuals, diagrams, and schematics.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to explain technical information to non-technical customers.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; RV experience preferred.
• RVIA/RVDA certification or other relevant industry certifications (preferred).
• Experience with computerized diagnostic tools and software (preferred).
• Familiarity with warranty repair processes and documentation (preferred).

Essential Characteristics

• Customer Focused: We listen, solve problems, and stay focused on our mission.
• Humble: We stay coachable and always learning, confident in our skills but never arrogant.
• Reliable: We keep our word to our team and our customers--doing what we say every time.
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay