RV Service Technician

About the role

The RV Service Technician performs maintenance, repairs, and installations on company and customer vehicles with a focus on quality, efficiency, safety, and cleanliness.

Responsibilities

• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Requirements

• High school diploma
• Experience using basic hand and power tools
• HVAC, building trades, automotive or mechanical experience
• Possesses, or able to procure, RV1 certification within first year of employment

Qualifications

• Ability to follow safety instructions and promote a safe working environment
• Ability to read technical diagrams or blueprints
• Customer friendly, observant and well organized
• Ability to work in a collaborative team, in a fast-paced environment
• Experience in following verbal and written guidelines to perform job functions

Skills

• Basic hand and power tools
• Diagnostic tools
• Technical diagrams or blueprints
• Customer service
• Teamwork
• Following guidelines

Benefits

• Starting pay range: $22.00-$27.00/hour, plus Overtime eligibility
• Additional hourly raise after 90 days and eligibility for bonus incentive program
• Up to $10k+ annually based on individual production
• Path to grow earning potential with additional certifications and bonuses
• Stability and reputation with over 60 years in business
• Family-owned culture with a supportive and accessible leadership team
• Annual recognition awards night and employee appreciation events
• Voted one of the Best Places to Work in New York by the Capital District Business Review

Pay

• Starting pay range: $22.00-$27.00/hour, plus Overtime eligibility
• Additional hourly raise after 90 days and eligibility for bonus incentive program
• Up to $10k+ annually based on individual production
• Path to grow earning potential with additional certifications and bonuses

Schedule

• Monday-Friday 8:00am-5:00pm
• Saturdays, closed Sundays, may be required and/or made available to earn extra pay incentives

Outcomes

• Successful candidates will:
• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Physical and Environmental Conditions

• Talking and hearing, walking and sitting, using hands to grasp, pushing, pulling, climbing, crouching, kneeling, and reaching with arms/hands, are required
• Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects
• Exposure to some inside and outside adverse environmental conditions, such as fumes, dust, oils and lubricating fluids, mechanical moving parts, moving vehicles, fluctuating weather conditions, and occasional hazardous chemicals or materials

Application Instructions

Alpin Haus is inviting you to work for a rapidly growing industry leader who truly believes and delivers a family-first culture that treasures our teammates and customer relationships. Please apply directly to the job listing.