RV Service Technician

The Role

The RV Service Technician performs maintenance, repairs, and installations on company and customer vehicles with a focus on quality, efficiency, safety, and cleanliness.

Company Vision

Bringing family and friends together to have fun and create memories.

Pay

• Starting at $20.00-$27.00/hour (and higher, based on prior experience and skills/certifications)
• Overtime eligibility
• Additional hourly raise after 90 days
• Bonus incentive program eligible – Up to $10k+ annually based on individual production
• Training, certifications, and development are 100% Alpin Haus paid for!
• Path to grow earning potential as you build skills and earn certifications

Why Work for Us?

• Paid Training & Certifications — 100% company-paid training through Alpin Haus' Service Technician University and RV Technical Institute certifications
• Real Earning Potential — Clear path to grow your earning potential as you build skills and earn certifications
• Stability & Reputation — Over 60 years in business with a strong community presence and long-tenured employees who love what they do
• Family-Owned Culture — A team-oriented environment where your voice is heard and leadership is genuinely accessible
• Employee Recognition — Annual recognition awards night plus employee appreciation events held throughout the year
• Award-Winning Workplace — Voted one of the Best Places to Work in New York by the Capital District Business Review, multiple years running

Schedule

• Monday-Friday 8:00am-5:00pm
• Saturdays, closed Sunday, may be required and/or made available to earn extra pay incentives

Job Duties

• Receive job priorities from Service Advisor or Foreman
• Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
• Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
• Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
• Safely transport vehicles to and from repair areas
• Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
• Perform live demonstration of RV system functionality for new/used RVs sold
• Perform light indoor shop maintenance
• Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
• Record and report description of any external damage discovered to vehicles

Qualifications

• High school diploma
• Experience using basic hand and power tools
• HVAC, building trades, automotive or mechanical experience
• Possesses, or able to procure, RV1 certification within first year of employment

Competencies

• Ability to follow safety instructions and promote a safe working environment
• Ability to read technical diagrams or blueprints
• Customer friendly, observant and well organized
• Ability to work in a collaborative team, in a fast-paced environment
• Experience in following verbal and written guidelines to perform job functions

Physical and Environmental Conditions

• Talking and hearing, walking and sitting, using hands to grasp, pushing, pulling, climbing, crouching, kneeling, and reaching with arms/hands, are required
• Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects
• Exposure to some inside and outside adverse environmental conditions, such as fumes, dust, oils and lubricating fluids, mechanical moving parts, moving vehicles, fluctuating weather conditions, and occasional hazardous chemicals or materials