Rural Trauma Care Coordinator

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include only sections with real specific content. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Keep substantive info. We need to parse the job posting. Job Summary: "Rural Trauma Care Coordinator Department of Surgery – Division of Trauma Surgery Position Summary The Patient Coordinator is responsible for full life-cycle coordination of care and serves as a liaison between rural trauma patients and healthcare system. This position helps manage patient needs, coordinates services across multiple care teams and facilities, and ensures appropriate data collection for the Division for improving rural health outcomes. This position answers all patient questions and collaborates with members of an interdisciplinary team to coordinate care and facilitate resource and discharge planning to reach optimal outcomes for the patient." Corporate Summary: description of University of Utah Health. Responsibilities: list of essential functions. Knowledge / Skills / Abilities: list. Qualifications: Required and Preferred. Working Conditions and Physical Demands: description. Reporting Relationships: reports to Dr. Marta McCrum. Disclaimer: boilerplate, remove. Minimum Qualifications: more details. Preferred Experience: etc. Special Instructions: Requisition Number, Full Time, Work Schedule Summary, Department, Location, Pay Rate Range, Close Date, Open Until Filled, To apply link (remove). Also copyright etc. We need to include sections: About the role (maybe from Job Summary + Corporate Summary?), Responsibilities, Requirements (maybe combine Qualifications?), Skills (Knowledge/Skills/Abilities), Benefits (none?), Pay (Pay Rate Range), Schedule (Work Schedule Summary). Also maybe "Qualifications" separate from "Requirements"? The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide what goes where. We can treat "About the role" as job summary + corporate summary. "Responsibilities" as the essential functions list. "Requirements" maybe as Minimum Qualifications? Or "Qualifications" as Required and Preferred? The instruction says both Requirements and Qualifications headings exist; we need to decide distribution. Could put "Requirements" for required qualifications (education, experience) and "Qualifications" for preferred qualifications? Or vice versa. Let's interpret: "Requirements" = mandatory requirements; "Qualifications" = preferred or additional qualifications. We'll include both if content present. "Skills" = Knowledge / Skills / Abilities. "Benefits": none mentioned, so omit. "Pay": Pay Rate Range: 39300 to 68349 (likely annual salary). Include as

. "Schedule": Work Schedule Summary: Full Time, Department: 00260 - Division of General Surgery, Location: Campus. Also maybe "Work Schedule Summary" includes Full Time/Part Time? It says Full Time or Part Time? Full Time. So schedule: Full Time. We also have "Open Until Filled" and "Close Date". Could include in schedule? Not needed. We must not include boilerplate like disclaimer, EEO, application instructions, copyright, etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep the details from each section. Let's extract content. About the role: - Job Summary: "The Patient Coordinator is responsible for full life-cycle coordination of care and serves as a liaison between rural trauma patients and healthcare system. This position helps manage patient needs, coordinates services across multiple care teams and facilities, and ensures appropriate data collection for the Division for improving rural health outcomes. This position answers all patient questions and collaborates with members of an interdisciplinary team to coordinate care and facilitate resource and discharge planning to reach optimal outcomes for the patient." - Corporate Summary: "University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system." We can combine into a few paragraphs. Responsibilities: list each essential function as

. The list includes many items separated by periods. We'll break into bullet points. Essential Functions[MM1] (remove marker). Items: - Schedules patient appointments, tests and procedures and ensures the coordination of patient care plans across interdisciplinary teams. - Receives, responds to, and directs patient communications, including phone calls, emails, and other interactions. - Assesses escalated patient questions and ensures the coordination of care plans. - Monitors for completion of outcome surveys to provide team with data to assess outcomes - Identifies patient needs, answers questions and educates new patients on the process so they can make informed decisions. - Identifies resources locally for patients and assists with communication with local providers - Triage referrals from physicians, both internal and external, in addition to self-referred patients. - Gathers needed medical information such as records, slides, films, and ancillary tests to assist in the coordination of patient needs. - Ensures insurance coverage, resolves any issues with coverage, and escalates complicated issues to appropriate financial counselor. - Acts as a liaison with other care groups such as social work, financial counseling, and nutrition to facilitate the patient intake process. - Provides detailed patient instructions and education in collaboration with providers and other clinical staff. - Works with discharge planner to facilitate and align patient needs with resources and/or equipment to meet quality and clinical outcomes. - Assists in the coordination of seminars and community outreach activities. - Monitors program performance and coordinates any programmatic development within the team. - Coordinates treatment planning conferences, logistics, presentations, and associated CME requirements. We'll output as

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. Knowledge / Skills / Abilities: list items. - Demonstrated excellent communication, interpersonal, organizational, and follow-through skills. - Ability to be motivated with attention to detail and the ability to work efficiently and independently, demonstrating a passion for providing excellent customer service. - Ability to learn new applications and software, procedures and processes. - Ability to assimilate data from various sources. - Ability to display active listening and verbalize empathy while developing relationships with patients, guests and coworkers. - Able to prioritize and multi-task in a fast paced environment. - Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected. We'll output as

. Qualifications (Required): "Required Two years applicable background experience in nursing, social work or care coordination. Bachelor's degree in nursing is preferred. Candidates with a degree in Social Work, Case Management or a related healthcare/human services field will also be considered. Relevant professional experience in care coordination, patient advocacy, case management, or healthcare services is highly valued." Also "Preferred Competency in electronic patient charting and scheduling.Experience in a high volume clinical setting or multidisciplinary clinics or working with high-acuity, complex patients." We'll separate required vs preferred? The instruction has both Requirements and Qualifications headings. We'll put required qualifications under "Requirements" and preferred under "Qualifications". Or vice versa. Let's decide: Requirements = mandatory (two years experience, etc). Qualifications = preferred (Bachelor's degree preferred, competency in EMR, etc). We'll include both. Thus: Requirements (

Requirements

): - Two years applicable background experience in nursing, social work or care coordination. - Relevant professional experience in care coordination, patient advocacy, case management, or healthcare services is highly valued. (maybe this is also required? It says highly valued, but we can keep as requirement.) But also "Bachelor's degree in nursing is preferred." That's preferred, goes to Qualifications. "Candidates with a degree in Social Work, Case Management or a related healthcare/human services field will also be considered." That's also preferred. We'll keep required: Two years applicable background experience in nursing, social work or care coordination. Also maybe "Relevant professional experience in care coordination, patient advocacy, case management, or healthcare services is highly valued." We'll keep as requirement. Qualifications (

Qualifications

): - Bachelor's degree in nursing is preferred. - Candidates with a degree in Social Work, Case Management or a related healthcare/human services field will also be considered. - Preferred Competency in electronic patient charting and scheduling. - Experience in a high volume clinical setting or multidisciplinary clinics or working with high-acuity, complex patients. Also there is Minimum Qualifications section later with more details: "Minimum Qualifications Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience) in public health, health education, health promotion, management, behavior science, social science, social work or nursing with 2 years relevant work experience or Medical Assistant with State of Utah, National Certification, or equivalency and 5 years of clinical experience. Demonstrated ability to lead as well as function effectively as a member of a team and successfully promote change. Strong analytical, organization and leadership skills. PC/Windows literate with working knowledge of the following Microsoft applications: Outlook, Word and Excel. Demonstrated human relation and effective communication skills. This is a patient-sensitve position." This seems like additional qualifications (maybe required). This is quite detailed. We should incorporate this into Requirements or Qualifications? It's labeled Minimum Qualifications, likely required. So we should include these under Requirements (or maybe a separate section but we only have Requirements and Qualifications). We'll merge them into Requirements. Thus Requirements will include: - Two years applicable background experience in nursing, social work or care coordination. - Relevant professional experience in care coordination, patient advocacy, case management, or healthcare services is highly valued. - Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience) in public health, health education, health promotion, management, behavior science, social science, social work or nursing with 2 years relevant work experience OR Medical Assistant with State of Utah, National Certification, or equivalency and 5 years of clinical experience. - Demonstrated ability to lead as well as function effectively as a member of a team and successfully promote change. - Strong analytical, organization and leadership skills. - PC/Windows literate with working knowledge of the following Microsoft applications: Outlook, Word and Excel. - Demonstrated human relation and effective communication skills. - This is a patient-sensitive position. We need to preserve all substantive information; we should not omit any. We also have "Preferred Experience Working knowledge of quality improvement and project management methodologies, tools and techniques and principles of change management. Demonstrated ability to effectively facilitate and mentor project teams preferably using QI methods (i.e., PDSA). Familiarity with electronic medical record (EMR) applications. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Care is appropriate to the population served Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description." These are preferred qualifications and additional requirements (immunization). We'll put under Qualifications. Thus Qualifications will include: - Bachelor's degree in nursing is preferred. - Candidates with a degree in Social Work, Case Management or a related healthcare/human services field will also be considered. - Preferred Competency in electronic patient charting and scheduling. - Experience in a high volume clinical setting or multidisciplinary clinics or working with high-acuity, complex patients. - Working knowledge of quality improvement and project management methodologies, tools and techniques and principles of change management. - Demonstrated ability to effectively facilitate