RunOps Support Engineer | $50/hr Remote

Role Responsibilities

• Monitor, troubleshoot, and support production infrastructure systems including servers, containers, storage, and networks.
• Respond promptly to operational incidents and alerts, leading the resolution of platform-related issues to minimize downtime.
• Manage and optimize CI/CD pipelines, leveraging tools such as Jenkins, and oversee container orchestration with Kubernetes and Helm.
• Collaborate closely with DevOps and SRE stakeholders to drive automation and enhance system reliability.
• Maintain, support, and improve internal tooling and platform services across all engineering teams.
• Utilize observability and monitoring tools (e.g., ELK, Grafana, Prometheus) to proactively identify and address potential issues.

Requirements

• Strong years of experience in platform/infrastructure support, RunOps, or DevOps roles.
• Possess expertise in Linux systems and shell scripting for automation and troubleshooting.
• Have strong hands-on experience with Docker, Kubernetes, and Helm in production environments.
• Demonstrate proficiency with CI/CD tools such as Jenkins.
• Have robust knowledge of at least one major cloud platform (AWS, Azure, or GCP) and associated services.

Commitment: 10-40 hrs/week

Location: Remote

Type: Contract

Compensation: $25 - $50/hour