RUNNER - Sorella by Giada
Hollywood Casino Aurora · Aurora, IL · 2 wk ago
Management$15/hrFull-time
Summary
The Food Runner plays a key role in maintaining efficient service flow and upholding brand excellence. The Food Runner is responsible for delivering food orders from the kitchen to guests quickly, accurately, and professionally. In a high-energy, celebrity-branded restaurant environment, this role ensures food presentation standards are met while supporting servers and maintaining exceptional guest service.
Responsibilities
- Deliver food orders from the kitchen to guests in a timely and organized manner
- Ensure all dishes are accurate, properly plated, and meet presentation standards before leaving the kitchen
- Announce dishes upon delivery and describe items when necessary
- Verify dietary restrictions, modifications, and special requests
- Aid servers with table maintenance and guest needs
- Communicate clearly with kitchen staff and front-of-house team
- Maintain cleanliness of expo line and service areas
- Assist with side work, including polishing silverware and restocking stations
- Support team members during peak business hours
- Follow all food safety and sanitation guidelines
Requirements
- Previous restaurant experience preferred (fine dining or high-volume experience a plus)
- Strong communication and teamwork skills
- Able to work efficiently in a fast-paced environment
- Attention to detail and presentation standards
- Able to stand and walk for extended periods
- Able to lift and carry trays up to 30–40 pounds
- Flexible schedule including evenings, weekends, and holidays