RUNNER - Frontwave Arena

About the role

The Premium Runner is responsible for timely, accurate delivery of food and beverage from the kitchen/pantry to assigned suites and in-seat guests. This role supports event set-up, service, and breakdown, maintains sanitation standards, and helps ensure an exceptional premium guest experience. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Responsibilities

• Pick up food and beverage from kitchen/pantry and deliver to suites and in-seat guests with urgency and accuracy.
• Verify order contents against BEOs/POS tickets; communicate substitutions or delays to suite server/host.
• Maintain product integrity (temps, garnishes, presentation) and follow food safety/sanitation guidelines at all times.
• Execute suite, pantry, and service area set-up/breakdown per standards and within timelines.
• Maintain clean, organized prep, service, and back-of-house areas; manage trash/compost/recycling as assigned.
• Replenish disposables, condiments, ice, and smallwares; restock during service and post-event.
• Complete post-event inventories, transfers, and basic product counts; report variances.
• Operate and care for equipment properly (carts, warmers, hot boxes, ice wells, radios).
• Follow responsible alcohol service policies; escalate concerns to leadership.
• Adhere to appearance/uniform standards; act with professionalism and a strong sense of urgency.
• Provide proactive support to teammates and assist with other duties as assigned.

Requirements

• Must possess or be able to obtain a valid Food Handler Card (CA).
• Must possess or be able to obtain California Responsible Beverage Service (RBS) permit.
• Stand/walk for extended periods (6–10 hours); frequent pushing/pulling carts and climbing stairs/elevators.
• Lift and carry up to 40 lbs frequently; push/pull up to 100 lbs on wheeled carts with assistance.

Schedule

Work all event days as scheduled, including nights, weekends, holidays, and extended hours.

Skills

• Service-oriented with excellent communication and teamwork skills.
• Strong time management; able to prioritize multiple runs in a fast-paced environment.
• Working knowledge of menu items and ingredients; willing to learn rotating/seasonal offerings.
• Comfort with basic technology (radios, tablets) and familiarity with POS/ticket systems (training provided).
• Attention to detail for counts, labels, temperatures, and presentation standards.
• Ability to adapt to changing event needs and guest requests professionally.

Qualifications

• Prior hospitality/restaurant, catering, stadium/arena, runner, expediter, or barback experience.
• Basic inventory/stocking experience a plus.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

Pay

Pay Range: $16.90 to $20.75 per hour