RUCKUS Distribution Account Manager

About the role

Ruckus Networks, now part of Belden, is seeking a highly qualified Distribution Account Manager to manage distribution relationships within North America. The ideal candidate resides in the Chicago area or the Midwest region of the United States.

Responsibilities

• Oversee all business operations through assigned distribution partners
• Manage, develop, and drive the success of distributors in collaboration with local Channel and End-User sales teams
• Identify and execute strategic initiatives to distinguish Ruckus Networks and generate incremental revenue through distributors
• Support distributors in recruiting and developing new distribution-managed resellers
• Serve as the primary operational contact for assigned distributors, addressing inquiries to maintain seamless collaboration
• Resolve platform-related issues faced by distributors, including portal access, login troubleshooting, and CPQ matters such as license allocation
• Communicate program details, provide progress updates, and assist distributors in accessing necessary training and certifications
• Coordinate pipeline management and supply requirements in partnership with distribution
• Prepare reports for Quarterly Business Reviews (QBRs) and ROI analyses and contribute to distribution-focused presentations for internal and external audiences
• Promote high attendance at distributor marketing events and ensure thorough follow-up to maximize sales conversions
• Evaluate and refine operational workflows, document improvements, and facilitate ease of business for distributors

Required Qualifications

• Minimum of 3 years' experience in distribution and channel relationship building/partner management, preferably within the technology sector and involving Distributors, Resellers, System Integrators, alliances, and strategic partners
• Comprehensive understanding of indirect sales models and the pivotal role of distribution partners in the technology ecosystem; ability to articulate and align business strategies from both the distributors and Ruckus solution perspectives
• Demonstrated proficiency in complex internal systems (such as Salesforce CRM and Partner Portals) and strong process improvement skills
• Proven capability to manage a high volume of diverse inquiries, maintaining responsive liaison to ensure partner satisfaction
• Exceptional written and verbal communication skills, with the ability to explain intricate program details and operational procedures effectively
• Experience in sales data management, pipeline maintenance, and use of reporting tools for business review purposes
• Strong motivation and integrity, complemented by interpersonal, project management, negotiation, change management, problem-solving, and process management expertise

Pay

The position's expected total compensation (base salary and commission range) is $160,000 – $240,000.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans
• Life and accidental death insurance
• 401(k) plan and participation in the Company’s Incentive Plan
• Eleven paid holidays in a full calendar year
• Two weeks of paid vacation (prorated based on start date)
• Other leave options