RSD Quality Manager

Essential Functions

• Develop, implement and sustain robust process controls to ensure consistent product quality.
• Establish and develop quality assurance, including inspection plans, testing methods, and acceptance criteria.
• Drive preventive measures by proactively identifying risks through data analysis and process audits.
• Ensure timely and effective resolution of quality issues by leading root cause analysis and implementing corrective and preventive actions.
• Monitor and analyze key performance indicators related to product and process quality, reporting trends and initiating improvements where required.
• Collaborate with production, engineering and supply chain to integrate quality initiatives into all stages of the production process.
• Work closely with RMN, RBM Quality Managers to support Corrective Action / Preventative Action (CAPA) program and drive long-term resolutions.
• Actively participate in Vendor Management with RSD/RBA Supply Chain teams.

Quality Management System

• Maintain ISO 9001 standard and support audits.
• Ensure proper documentation, implementation and monitoring of the quality management system.
• Conduct regular internal audits and facilitate external audits by certification bodies.

Department Objectives

• Manage and oversee the workflow, scheduling, and output of the Quality Control team.
• Schedule and coordinate internal and 3rd party testing of Apparatus.
• Implement quality control programs to improve quality (e.g. calibrating tools, certifying gages, data analysis etc.).
• Maintain training and department knowledge level to ensure compliance with the NFPA and other applicable standards.
• Perform other duties and responsibilities as required by the Director of Quality & EHS to meet the needs of the department.