Royal South Customer Service Assistant Service Advisor Toyota

About the role

Royal South Toyota Service is hiring an Assistant Service Advisor to join our team. This is an entry-level position that can grow into a career opportunity. You will assist in the Service Lane, interacting with customers, answering phones, scheduling appointments, and performing other duties.

Responsibilities

• Immediately welcome and appreciate our visiting customers
• Assist our Advisors in daily responsibilities
• Answer incoming phone calls and schedule appointments when needed
• Communicate clearly and completely with our customers
• Confirm our customer's needs and expectations
• Take care of our customer's vehicle when tagging & driving accordingly
• Use of an iPad and/or phone camera may be needed for customers' vehicles
• A professional and pleasant appearance
• Working with other departments within our store or our other stores
• Explain all completed work and charges to customers
• Responding to inter-company communications
• Working with other employees to ensure our customers' best experience

Requirements

• Dependable and responsible
• Clean driving record
• Listening to directions and learning
• Desire to improve and excel
• Being on your feet and moving throughout the day
• Dealertrack computer experience a plus
• Organizational skills

Benefits

- Paid vacation - Paid holidays - Health, Dental, & Vision insurance - Life insurance - 401K - Supportive management and surrounding staff - Rotational schedule Monday through Saturday - Saturday lunch - Parts & Service employee discount