ROW Project Manager

About the role

The Project Manager will be assigned to one or more projects, for the purpose of overseeing the project and its employees. Demonstrate excellent communication between assigned Field personnel and Management. Possesses respectable leadership qualities along with vital business skills. Project managers should have a background in management, budgeting, and analysis.

Responsibilities

• Assist management with client contract negotiations.
• Review and understand the contract/work order and terms for both client and agents
• Coordinate with the supervisor in developing project scope, budget, deliverables, and milestones, and meet the client’s needs.
• Refine company standard operating procedures (SOP) in agreement with client specifics and remain current on company SOP updates and implement Project SOP at a project level.
• Serve as the company’s onsite representative for internal functions and attend client meetings, functions, etc
• Assist in the scheduling and completion of onsite audits.
• Ensure accuracy of Client reports and GIS reporting tools.
• Attend initial project kick-off meeting and subsequent project conference calls.
• Communicate potential cost overruns and scope changes with the Client in a timely manner.
• Coordinate with Accounting in verifying Client invoices and follow up with clients.
• Approve project-related expenses.
• Manage Direct Reports and field personnel, handle office-related issues, etc.
• Hold regular management meetings for improved communication and training.
• Communicate Client scope changes with direct reports.
• Provide alignment between delivery and services with shared services.
• Generate and submit Change Order documentation to support scope changes when necessary.
• Monitor and coordinate staffing levels with Client.
• Provide project reporting to the Client in accord with the Client’s schedule or as directed by the Supervisor.
• Assist Supervisor by providing guidance on staffing.
• Assist with or approve disciplinary warnings and terminations in compliance with Company policy, and must notify HR prior to any disciplinary action being issued and ensure physical presence to address any employee issues.
• Provide coaching and training to assist Direct Reports in improving their performance.
• Assist the Supervisor with developing plans and ideas for employee engagement.
• Conduct performance reviews of Direct Reports and communicate with Supervisor.
• Train Direct Reports and other key field personnel on new company processes.
• Complete Skillset Matrix for Direct Reports and communicate with Supervisor.
• Assist the Sales and Marketing department with project cost estimates.
• Communicate potential leads through the company-approved Customer Relations Management tool (CRM).
• Coordinate with Marketing in identifying potential events and organizations for support.
• Assist in the preparation of Requests for Proposal (RFP) and Formal Estimates.
• Assist in asset inventory.
• Must be involved in AAPL or IRWA where applicable. Local association involvement at a leadership level is required. Attend and volunteer at local association events. Attend other industry-related seminars or events deemed necessary by the Supervisor.
• Other duties as assigned

Requirements

• Bachelor’s degree is