Roving Personal Banker ROVING Central Atlanta District

About the role

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join their National Branch Network. In this front-line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. You will learn about customers' goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.

• Support account openings, service requests, and credit applications
• Support branch teammates across different locations to deliver consistent, high-quality customer experience
• Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Responsibilities

You will provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed. Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards.

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• Initiate outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
• Use and adopt digital tools and technologies to enhance customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations
• Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
• Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
• Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
• Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Qualifications

• SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date.
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
• A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.
• This position is not eligible for Visa sponsorship.

Benefits

In this role, you will be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. You'll also enjoy robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.

Pay

The pay range for this job profile is eligible for a 10% pay differential.

Schedule

Employees support their focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of their customers and company.

Posting Locations

• Briarcliff - Clairmont - 2725 Clairmont Road Northeast, Atlanta, GA
• Brookhaven - 3890 Peachtree Road Northeast, Atlanta, GA
• Cheshire Bridge - 2349 Cheshire Bridge Road Northeast, Atlanta, GA
• Cumberland - 3351 Riverwood Parkway Southeast, Atlanta, GA
• Edgewood - 1270 Caroline Street Northeast, Atlanta, GA
• Roswell Wieuca - 4454 Roswell Road Northeast, Atlanta, GA
• The Village At East Lake - 2283 Glenwood Avenue Southeast, Atlanta, GA
• Austell Road - 4046 Austell Road, Austell, GA
• South Dekalb Mall - 3615 Flat Shoals Road, Decatur, GA
• West Court Square - 1 West Court Square, Decatur, GA
• Mableton - 5010 Floyd Road, Mableton, GA
• Atlanta Road - 2890 Atlanta Road Southeast, Smyrna, GA