Router

Temco Logistics is seeking a proactive and detail-oriented Router to join our dynamic team. This position is integral to maintaining efficiency and customer satisfaction in our final-mile delivery services.

Responsibilities

• Schedule and dispatch drivers and technicians to designated locations based on predetermined schedules, customer requests, and operational needs.
• Open driving routes daily, ensuring all routes are efficiently planned and prepared.
• Monitor the driver’s progress throughout the day, tracking route schedules and delivery timings.
• Use routing software to optimize daily delivery routes, saving time and fuel.
• Schedule and confirm delivery teams daily, ensuring all teams are ready for deployment.
• Communicate professionally with internal staff, external customers, and vendors as needed.
• Prepare paperwork for daily routes and next-day deliveries, ensuring accuracy and completeness.
• Thoroughly read route sheets and plan trips to maximize operational efficiency.
• Communicate with drivers to assess route schedules, timing of deliveries, and address any issues.
• Maintain clear communication with dispatch and contact customers when required to address inquiries or confirm deliveries.
• Complete daily paperwork, including delivery reports and route adjustments, and submit to management.
• Monitor and review delivery processes, ensuring adherence to company standards and identifying areas for improvement.

Requirements

• High school diploma or equivalent required.
• Proficiency in routing software and mapping tools, with strong geographical knowledge of the local area.
• Excellent customer service skills with a professional and courteous demeanor.
• Strong verbal and written communication skills to liaise effectively with drivers, customers, and internal teams.
• Highly self-motivated with the ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in logistics, dispatch, or route planning is preferred.
• Strong attention to detail and organizational skills to ensure accurate documentation and routing.
• Ability to adapt to changing circumstances and proactively solve problems.

Benefits

For a full list of the various benefits Temco Logistics offers, visit: thd.co/temcobenefits.