Route Sales Support Driver

About the Role

The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. In a competitive environment, successful RSSs balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty while performing their work professionally at all times.

Responsibilities

• Safely operate a company step van in a designated area to provide products and services to clients.
• Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of products.
• Load/unload products per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information, making corrections as needed.
• Meet sales goals and promote overall route growth to enhance profitability.
• Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts.
• Assist the sales organization with procuring additional new business.
• Possess a strong understanding of services, policies, and pricing methods and communicate these clearly to customers.
• Monitor customer feedback and handle customer issues promptly and courteously.
• Take responsibility for personal safety and watch out for the safety of others, using safe precautions, proper tools, and equipment, and adhering to all safe work practices and policies.
• Perform other duties as required or assigned within the scope of the activities enumerated above.

Requirements

• Minimum age of 21, with a valid driver’s license and excellent driving record.
• Customer service experience with consistent customer contact.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills.
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Working Conditions

• Exposure to adverse and varying weather conditions, including extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment sometimes requiring irregular and long hours.

Physical Requirements

• Routinely lift and maneuver a minimum of 25 lbs. and load/unload products from the truck without assistance.
• Occasionally lift and maneuver 50+ lbs.
• Bending, squatting, climbing, and reaching are required.

License Requirements/Certifications

• Valid Driver’s License (Not CDL), with minimal points/violations in the last three years.

Education

High school degree or equivalent.

About Vestis

Headquartered in Roswell, GA, Vestis® is the second-largest provider in the industry, serving over 300,000 customer locations with approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category, offering clean and safe uniform services, workplace supplies, and more to a broad range of customers, from Fortune 500 companies to locally owned small businesses.