Route Sales & Service Technician Level I

Role Overview

We are looking for a route sales & service level I technician passionate about customers and life safety. The ideal candidate loves people, is sales-oriented, and can perform inspections, installations, tests, service, and repairs on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems.

Company Perks

• Level up training program
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

What You Will Be Doing

• Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products
• Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement, and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems
• Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Discuss deficiencies noted with customer, explaining the problem and its resolution

Qualifications

• 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Currently have a valid U.S. driver's license
• IDEAL QUALITIES: 90 days – 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
• Training and experience working on kitchen hood and pre-engineered suppression systems